If you requested a new password but didn't receive your password reset email:

  • Please note that the email might take up to 10 minutes to arrive in your inbox.
  • Check the spam or junk mail folder in your email linked to your ReceiptJar account.
  • Try to reset your password again.
  • Try logging in with another email.

Chances are, you might have signed up using a different email address. If you don't know what alternate information you have, open the Chat Bubble and let one of our support staff know. Please provide your full name and we will look it up for you. 

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