If you received an email from us that your PayID is incorrect, then simply reply to the email with the correct PayID, or contact us on live chat.

Remember. PayID is NOT the same as Paypal, or Bank Account Number

It's usually your mobile number or your email address once you have successfully register them with your bank. Info about PayID: http://payid.com.au/

Please note if you request to redeem via PayID there is an extra 2-3 days delay. 

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